KEY HOLDING

AND ALARM

RESPONSE

SERVICES

Priority First’s key holding and alarmed response services provide a swift and dependable solution for alarm activation incidents. Available 24/7, our security professionals respond quickly to alarm alerts, ensuring your property is thoroughly inspected, secured, and any issues are addressed immediately. With us, you get a fast, effective response that guarantees peace of mind.
Two men reviewing CCTV footage.

24/7 Alarm Monitoring

Our key holding service includes round-the-clock alarm monitoring, ensuring that any alarm activation is responded to without delay. Whether it’s a break-in attempt, fire alarm, or any other emergency, our team is ready to act instantly, minimising the risk of damage or theft. With our professional response, you can trust that your property is always in safe hands.

Thorough Property Inspections

Once an alarm is triggered, our team performs a detailed inspection of your property to assess the situation and ensure it is secure. If any security issues are found, we take immediate steps to resolve them. Whether it’s securing entry points or notifying authorities, our key holding and alarmed response services offer a complete, reliable solution for your property’s protection.

A security professional checking a window.
A close up of a radio.

Always Ready

Our key holding and alarm response team consists of highly trained security professionals who know how to handle alarm situations with care and expertise. We take the responsibility of managing your property’s security seriously, ensuring quick, professional responses that keep your property safe, no matter the time of day.

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Mo and his team at Priority First were frankly outstanding in terms of their response to squatters and delicately managing and monitoring the episode. They provided a team of individuals to patrol the portfolio that was at risk of further attempts. I highly recommend them!

Senior Property Developer - London
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Having Priority First manage our site security has been transformative. Their team brings a level of expertise that's hard to match. The proactive solution to security issues, rather than just reactive measures, has prevented numerous potential incidents. We are really happy with Priority First and will continue to use them.

Site Manager - London
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Mo & the team at Priority First were some of the nicest and most professional we’ve come across in the security industry. Have already recommended to 2 others who also have had positive experience.

Site Manager - Essex
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I have worked with a few different security companies over the last 10 years, Priority First are by far the most approachable and professional security company I have had the pleasure of working with.Thank you all.

Logistics Manager - Rugby
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The staff at First Priority are incredibly dedicated to the task at hand. They have changed may of our security protocols and helped us with an efficiency we could only dream of before. An added bonus the staff always bring a smile to our faces.

General Manager - Rugby
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Priority First has exceeded our expectations in every way. Their full site ownership approach means they take complete responsibility for security operations. The team's proactive solution to security issues and clear communication channels make them a reliable partner. Would highly recommend!

Facilities Manager - London
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Thank you to the Priority First security team for their efficient and premium response to our security requirements. I would highly recommend their services to anyone looking for a trustworthy and discreet team.

Area Supervisor - London
£1.6bn
Assets we currently secure
£1.4bn
Assets secured within London
£380m
Assets secured within construction
100%
Customer satisfaction rate

FAQ

What makes Priority First stand out from other security companies?

Priority First is known for its adaptability and tailored approach. We don’t offer “one-size-fits-all” solutions; instead, we integrate our services seamlessly into your operations. By going above and beyond, we provide peace of mind and a secure environment while complementing your business needs.

Are your security personnel fully trained and certified?

All Priority First security professionals are rigorously trained and certified. They hold full SIA licenses, undergo enhanced DBS checks, and receive industry-specific training tailored to their deployment. Our staff also complete regular refresher courses, first aid training, and health and safety qualifications. Customer service excellence is a core focus, ensuring our team is prepared for any environment, whether corporate, retail, or construction.

Do you provide services nationwide or only in certain areas?

Priority First operates nationwide, with a strong presence in London and beyond. Our services include local response teams, 24/7 control room monitoring, and consistent service standards across all locations. With rapid response capabilities and dedicated management teams, we deliver exceptional security no matter where you are in the UK.

Can you tailor a security plan for unique business needs?

Yes, Priority First specialises in creating bespoke security solutions. We start with a detailed site assessment and risk evaluation to understand your specific needs. From discreet security for luxury retail to visible deterrents for construction sites, our services are designed to integrate seamlessly with your operations. We regularly review and adjust our strategies to ensure they evolve with your business, offering flexibility in staffing, technology, and service delivery.

Can Priority First integrate its services with our existing security system?

Yes, Priority First specialises in integrating our services with your existing systems. We’re compatible with major CCTV, access control, and alarm systems, as well as building management systems. Our team ensures minimal disruption during implementation while enhancing your current security setup with technical support, regular updates, and continuous optimisation.

Are Priority First's services available on a short-term or long-term basis?

We offer flexible contract options to suit your needs, whether for short-term projects or long-term partnerships. With scalable services, no minimum contract period, and flexible notice terms, you can easily adjust your security plan as your requirements evolve.

How can I get in touch for a quote or consultation?

To get started, visit the Contact page on our website or call us directly at 0203 576 5203. A member of our team will be happy to discuss your needs and provide a customised quote.

Security professional looking down from the rooftop

Want to know more about Key Holding and Alarmed Response Services?

Please fill out this form, and a member of the Priority First Team will get back to you as soon as possible. Alternatively, feel free to call us directly on the number listed below to speak with a member of the team.

0203 576 5203

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